“Who changed that?”
An order was edited, a quantity adjusted, a rate modified — and nobody can say who, when or what it was before.
Enterprise-grade control — without enterprise overhead
Your clients are trusting you with their inventory and their data — and their auditors will ask how you protect both. Pickpoint answers with granular access control, single sign-on, a field-level audit trail and the operational reporting to prove performance, not just promise it.
Sound familiar?
Access sprawl
Everyone logs in as admin because permissions are too coarse to do anything else. One mistake — or one bad leaver — away from a mess.
Running blind
Without team productivity, fill-rate and SKU velocity numbers, improvement is guesswork and client reviews are vibes.
Built into the software, not bolted on
Granular access control
Everyone gets exactly the access their job needs — no more, no less.
- Role-based permissions down to individual screens and actions, with role templates and copy
- Users scoped to specific companies, warehouses, branches and zones
- Separate permission sets for the desktop app, mobile scanners and the client portal
- Support login-as for troubleshooting — itself fully audited
Modern authentication
Sign-in that satisfies your clients' IT departments.
- Single sign-on with Google and Microsoft Entra ID — your organisation's MFA and conditional-access policies apply
- Built-in multi-factor authentication via authenticator app or email codes
- Configurable password policies, and JWT-secured tokens for API access
A complete audit trail
Every change recorded — old value, new value, who and when.
- Field-level audit across the core database: every edit captures before and after values
- Per-record audit panel right on the screen — see a record's full change history in context
- Dedicated order and user audit trails, plus a system-wide audit search
- Reason-coded stock adjustments tie every variance to an accountable decision
Insight that drives improvement
Thirty-plus reports turn operations into numbers you can manage.
- Team activity and picks-per-hour reporting for real labour productivity
- Fill rate, SKU velocity, storage history and stock movement analysis per client
- Every report filters, sorts and exports to Excel or PDF; filter choices are remembered per user
- Scheduled report emails deliver client summaries automatically, on fixed schedules
A platform that watches itself
Reliability engineered in, monitored around the clock.
- Cloud-hosted on Amazon Web Services or self-hosted on-premise — your choice of deployment
- Continuous automated health monitoring in either deployment
- Integration queues, services and logs monitored with automatic alerting to the support team
- Local Australian support that already knows about the issue when you call
What this means for your warehouse
Pass the audit calmly
Field-level change history and access controls turn client and compliance audits into a demonstration, not a scramble.
Least privilege, actually practised
Fine-grained roles mean staff, casuals and clients each see exactly what they should — and nothing else.
Manage on evidence
Productivity, fill-rate and velocity numbers make performance conversations — with staff and clients — factual.
Security & Insight: common questions
How granular are Pickpoint's permissions?
Permissions are role-based down to individual screens and actions, and users are scoped to specific companies, warehouses, branches and zones. The desktop app, mobile scanners and client portal each have separate permission sets.
Does Pickpoint support single sign-on and MFA?
Yes. Pickpoint supports single sign-on with Google and Microsoft Entra ID — so your organisation's MFA and conditional-access policies apply — plus built-in multi-factor authentication via authenticator app or email codes.
Is there an audit trail?
Yes. Field-level auditing across the core database records every change with its old and new values, user and time, viewable both in a system-wide audit search and in a per-record audit panel on screen.
What operational reporting is included?
More than thirty reports cover team activity and picks per hour, fill rate, SKU velocity, storage history and stock movements, all filterable and exportable to Excel or PDF, with scheduled email delivery per client.