Rekeying into carrier portals
Every consignment typed twice is time lost and a typo waiting to misdeliver a shipment.
The right carrier, the right label, every time
Dispatch is where hours vanish: rekeying consignments into carrier portals, guessing which service is cheapest, chasing tracking numbers. Pickpoint books the carrier, prints the compliant label and notifies the customer — automatically, at the moment the order is packed.
Sound familiar?
Wrong carrier, wrong cost
Choosing carrier and service by habit rather than by rules means paying express prices for standard freight — hundreds of times a month.
“Where's my order?” phone calls
Without automatic tracking updates, your clients' customers call your clients — and your clients call you.
Built into the software, not bolted on
Deep carrier integration
Direct integrations, not just label templates.
- Australia Post / eParcel / StarTrack, Toll, TNT, DHL, Direct Freight, Allied Express, NZ Post and CourierPost, plus many more
- MachShip aggregator support for live multi-carrier booking where you want it
- Consignment numbers, labels and manifests generated automatically — no carrier portals, no rekeying
- Carrier depot data, connote number ranges and per-client carrier restrictions managed centrally
Rules-based carrier selection
The carrier matrix chooses the best service for every order.
- Automatic selection by postcode, weight band, order value, destination country and service type
- Handles PO Box, signature-required, dangerous goods, express and pallet freight rules
- Per-client matrices, so each of your customers gets their negotiated carriers and rates
- Retailer compliance built in: EDI dispatch and GS1/SSCC labelling for major Australian retailers, including Coles, Woolworths, Big W and Kmart routing
Manifesting & labels
From packed to on-the-truck in one screen.
- One-click and scheduled auto-manifesting per carrier, with full manifest history
- 200+ label formats for Zebra, Datamax and SATO printers — carrier labels, SSCC pallet labels, dangerous-goods labels
- Remote and queued printing across sites, plus save-label-as-PDF
- Gate passes and signature capture for customer pickups
Customer experience
Delight the end customer — in your client's name.
- Automatic tracking emails on despatch, branded per client
- Customer-scheduled delivery: recipients choose their own delivery date via an SMS/email link, no login needed
- International shipping with customs data, HTS code validation and dangerous-goods handling
- Delivery confirmations and ship-notify feeds back to client systems
What this means for your warehouse
Minutes per manifest, not hours
Labels, connotes and manifests generate themselves — your team just scans and loads.
Freight priced by rules, not habit
The carrier matrix applies your negotiated logic to every single consignment, without anyone thinking about it.
Fewer WISMO calls
Automatic branded tracking updates mean customers already know where their order is.
Dispatch & Shipping: common questions
Does Pickpoint choose the carrier automatically?
Yes. A configurable carrier matrix selects the carrier and service for each order based on postcode, weight band, order value, destination country and service requirements such as signature, dangerous goods or express.
Which carriers does Pickpoint integrate with?
Pickpoint integrates with 30+ carriers including Australia Post (eParcel), StarTrack, Toll, TNT, DHL, Direct Freight, Allied Express, NZ Post and CourierPost, plus the MachShip multi-carrier aggregator.
Can Pickpoint dispatch to major Australian retailers?
Yes. Pickpoint supports retailer EDI dispatch and GS1/SSCC carton and pallet labelling for major Australian retailers including Coles, Woolworths, Big W and Kmart.
Do end customers get tracking updates?
Yes. Branded tracking emails are sent automatically on despatch, and customers can even choose their own delivery date through an SMS or email link — no login required.