Losing deals to integration
The prospect runs SAP, Shopify or a retailer EDI mandate — and the 3PL that can't connect doesn't get shortlisted.
Winning a new 3PL client usually hinges on one question: “can you talk to our system?” With Pickpoint the answer is yes — REST API, EDI, ecommerce platforms, flat files in their format, and reliable event feeds back the other way.
The prospect runs SAP, Shopify or a retailer EDI mandate — and the 3PL that can't connect doesn't get shortlisted.
Orders arrive in one system and get retyped into another. It's slow, error-prone, and it doesn't scale past a handful of clients.
A feed breaks on Friday night, and you find out Monday from an angry client. Trust takes months to rebuild.
Clean, authenticated interfaces for real-time integration.
Speak the language of enterprises and big-box retail.
Not every client has an API — Pickpoint meets them where they are.
Your clients' systems stay in sync — automatically.
Integration doesn't stop at software.
API, EDI, files or ecommerce — whatever the prospect runs, onboarding is configuration, not a development project.
Orders flow in and advices flow out automatically, so adding your next ten clients doesn't mean adding data-entry staff.
Queued delivery, retries and stuck-feed alerts mean you fix issues before your client notices them.
Yes. Pickpoint provides a JWT-secured REST API covering orders, items, ASNs, kit builds and reporting, plus SOAP web services with published schemas for legacy enterprise systems.
Yes. Pickpoint supports the ANSI X12 warehouse message set (940, 945, 856, 852, 861, 867, 888, 947), EDIFACT, and retailer EDI with GS1/SSCC labelling for major Australian retailers.
That works too. Pickpoint imports orders, items, ASNs and stock from XML, JSON, CSV and Excel files in each client's own format, with import cut-off schedules and per-file error reporting.
Outbound feeds are queued, retried and monitored, with stuck-queue detection and automated alerts — so a broken feed is flagged to the support team in minutes, not discovered by your client days later.